Frequently Asked Questions
Is there free parking?
Yes — free self-parking is available on-site for all guests.
Do you have free WiFi?
Yes, free WiFi is available in all rooms and public areas.
Are the rooms smoke-free?
Yes — all our units are smoke-free inside.
Are pets allowed?
Yes! We’re a pet-friendly motel and warmly welcome well-behaved pets. Please let us know at the time of booking so we can prepare a suitable room, and contact us to confirm our simple pet guidelines. A pet charge applies.
Are the rooms self-contained?
All rooms include a kitchenette with a fridge, microwave, hob, coffee/tea maker and cookware, so you can prepare your own meals.
Can I get extra beds or a cot?
Yes, rollaway/extra beds and cots/infant beds are available on request (surcharge applies).
What are your check-in and check-out times?
Please contact us to confirm current check-in and check-out times and to arrange your arrival.
How do I get here from the airport?
You can arrange a President Taxis flat-rate transfer, take public transport via the Northern Express, or drive (about 40 minutes). See our Location page for full directions.
How do I book?
Contact us directly by phone on +64 9 929 4616 or email info@olivetreemotel.com and we’ll help with rates and availability.